The ART and SCIENCE of the ORGANIZATION
Contact Information

Organizational Dynamics Projects

Organizational Dynamics Graduate Studies conduct applied research and are engaged in projects for and with organizations interested in our expertise as trans-disciplinary applied scholars. Projects are supervised and directed by faculty and program administrators. Project outcomes include organizational objectives and academic scholarship.

Our educational model for projects is collaborative. We prefer to work with rather than for the organization making the request. Where possible, members of the requesting organization become co-designers, co-teachers, and co-actors with our faculty and students during the project.

Projects Available

Mantua Community Development (2005~2008)

Collaborator: GlaxoSmithKline
Faculty: Dr. Larry Starr
Dr. Russell Ackoff
Description:

This community development project is connected to DYNM 629: Organization Development Proseminar. The Mantua Cares project is a local chapter of the Adopt A Neighborhood Development (A.N.D.) program whose mission is to foster the self development of communities while serving as an advocate for community leaders and their importance to society. Mantua Cares involves the redesign and development of Mantua, a residential community on the border of the University of Pennsylvania. Helping to supervise students is Dr. Russ Ackoff, Distinguished and Emeritus Professor of Management Science and Dr. Jason Magidson former Director of Innovation Processes for GlaxoSmithKline and now a partner at Wildfire Commerce. The Executive Director of Mantua Cares is Mr. E. Darnell Ryans

Student participants become familiar with Ackoff's theory and methodology for change through interactive planning and organizational redesign and will work directly with members of the community as they design their own future. Interactive Planning is and has been used worldwide in corporations of every size and type including GSK; by governments including the US White House; NGOs and other nonprofit settings, as well as in communities and cities including Paris.

Organization Development and Change Project (2005~Ongoing)

Collaborator: Academy of Management Committee of Organization Development Change
Faculty: Dr. Larry Starr
Description: This project is connected to DYNM 629: Organization Development Proseminar. It is designed to help the Academy of Management’s Organization Development and Change (ODC) Committee build community and academic excellence. The project involves identifying and describing ODC academic programs, interviewing senior faculty and administrators within them, building a web database that contains information about these programs, and helping to plan for the annual Professional Development Workshops held at the annual meetings.

Practicum in Coaching and Facilitating Team Development (2007~Ongoing)

Faculty: Dr. Bill Wilkinsky
Description: (Note: Course number is DYNM 645, section 004) This course provides a semester-long, hands-on experience coaching small teams of undergraduate students as they go through a team development process. Skills in diagnosis, planning, intervention implementation, team facilitation, and team coaching are central to the content of this course. Participation in this project-based course requires previous completion of DYNM 637: Coaching and Facilitating Teams OR permission of the professor.

Global Coaching Project (2007~ongoing)

Collaborator: Graduate School Alliance for Executive Coaching (GSAEC)
Faculty: Dr. Larry Starr
Description: The project is funded by the Foundation of Coaching and the Graduate School Alliance for Executive Coaching a community of universities, including Penn that offer graduate coaching programs. Coaching researchers from across the world, including Dr. Starr, met at Harvard University in September 2008 to establish the International Coaching Research Forum in order to set a global coaching research agenda.

This research project is designed to help build organizational and executive coaching into a professional academic discipline by (a) identifying and entering into a global coaching resource website all academic institutions (worldwide) that offer graduate-level programs in organizational and executive coaching, and (b) engaging leadership of these programs in a peer-review of a proposed graduate coaching curriculum.

Russell L Ackoff Systems Thinking Library and Archive (2008~Ongoing)

Collaborators for the Marvin Weisbord Archive: Organization Development Network, Benedictine University, Fielding Graduate University, Future Search, The Lewin Center, and Seattle University
Faculty: Dr. Larry Starr and Dr. John Pourdehnad
Description:

In February 2008, in honor of the 89th birthday of Professor Russell Ackoff, Distinguished Affiliate Faculty in Organizational Dynamics and Anheuser Busch Professor Emeritus of Management Science in the Wharton School, the Russell Lincoln Ackoff Systems Thinking Library and Archive was established: The library is used regularly for meetings, presentations, and holds Professor Ackoff’s academic books, papers, manuscripts, photos, books written by students and colleagues who attribute thanks to him, and his personal library. This project involves establishing within this resource the world’s largest systems thinking portal.

The project also includes establishing the Marvin Weisbord Archive, an online video library holding original interviews and discussions gathered by Marv Weisbord with the leaders of systems thinking and organization development and change theory and practice over the past 50 years.

Sudden Cardiac Arrest is a Wicked Mess (2008~Ongoing)

Collaborators: Philadelphia University; University of the Sciences; Center for Resuscitation Science, Penn School of Medicine; and Children’s Hospital of Philadelphia
Faculty: Dr. Larry Starr and Dr. John Pourdehnad; Dr. Alan Barstow, and Frank Poliafico, Organizational Dynamics Exchange Network; Drs. Benjamin Abella, Lance Becker, Dave Gaieski, Raina Merchant, and Vinay Nadkarni, Center for Resuscitation Science and Penn School of Medicine; Dr. Robert Brennan, Graduate School of Education, Harvard University; Drs. Jean Will Bail and Matt Dane Baker, Philadelphia University; Dr. Danny Benau, University of the Sciences in Philadelphia; and Mary Newman, Sudden Cardiac Arrest Foundation.
Description: Why despite the best efforts by everyone from lay person to professional responder do 93% of those who experience Sudden Cardiac Arrest (SCA) in Philadelphia not survive? What are all the forces that contribute to survival and how do they interact? We believe that the current state of SCA survival in Philadelphia and across the US is a complex interactive problem also referred to as a “wicked mess.” This project is to effectively understand and manage SCA survival using a systems framework and a systems methodology. We believe that borrowing these frameworks and methodologies from management science and applying them to SCA survival is a creative and worthwhile pathway to save more lives. More information is available on the project website.

Points 4 Life United States Research (2009~Ongoing)

Collaborators: American Heart Association
Faculty: Dr. Larry Starr and Dr. John Pourdehnad; Dr. Alan Barstow, Organizational Dynamics Exchange Network; Dr. Vinay Nadkarni, Center for Resuscitation Science and Penn School of Medicine; Dr. Jason Magidson, Wildfire Commerce Consulting
Description:

The United Kingdom National Health Service (NHS) and the Manchester City Council have joined forces in a joint venture to form the Points4Life project which has a mission to improve health and tackle health inequalities in Manchester, a city with the worst health in England, including one of the lowest life expectancy in the country. It will work in the same way as many of the well-known point schemes in the airline and other markets. Members of the public will join the scheme and will earn points when they engage in healthy behaviors. They will then be able to redeem those points for healthy products and services. Outcomes include increasing physical activity, eating healthy diet, maintaining healthy weight, stopping smoking, limiting alcohol consumption, and increasing health screening.

Our project will be the US pilot project and will have two components: First, to what degree can a version of Points4Life be enacted in one or more Philadelphia-area communities? Second, when enacted, to what degree can we measure similar outcomes?

Completed Projects

Education and Interpretation Project for Flight 93 National Memorial (2007~2009)

Collaborator: National Park Service
Faculty: Dr. Alan Barstow
Description: (Note: Course number DYNM 645, section 016) This project, which involved 14 Org Dynamics students during 2008 and 2009, focused on a qualitative research project to help the NPS develop the education and interpretation program for the Flight 93 Memorial in Somerset County, PA. The project, carried out in collaboration with other research partners, involved coding and evaluation of information from tributes, tribute comments, site visitors, and oral histories taken from local residents, first responders, as well as family and friends of the passengers and crew of Flight 93. Through this research we were able to identify a set of primary themes and sub topics about how people make sense of, and find meaning in, the actions of the passengers and crew aboard United Flight 93 on September 11, 2001. The findings and recommendations of this research project are available at http://flight93.eppley.org/

Supporting a Healthcare Coaching Culture Project (2007-2008)

Collaborator: The Children's Hospital of Philadelphia (CHOP)
Faculty: Dr. Bill Wilkinsky
Students: Karen Chance, Deb Denis, Vanessa Kraus, Linda Pennington, Kim Perry
Description:

The Penn Coaching Program at CHOP was designed to assist The Children's Hospital of Philadelphia (CHOP) in its efforts to develop and sustain a coaching culture within its healthcare system. Five Senior Organizational Dynamics coaching graduate students have provided faculty-supervised coaching to middle managers of CHOP between January and October, 2008. The coaches followed guidelines established in the Organizational Coaching coursework, built on the principles of client-centered coaching and using a comprehensive methodology that assisted the clients in establishing a career enhancing development goal, gathering data, developing and implementing an action plan. Outcomes are reflected in the following comments from Madeline Bell, COO, The Children's Hospital of Philadelphia:

"The true measure of success of our coaching program is in the outcome, and I can say that I am overwhelmed by the outcome! If you recall, we were initially unsure if we should include one of the candidates, but we took a chance by allowing one of the Penn coaches to work with the person, and did it pay off! Now this person is a high performer and slated for accelerated development in our leadership development talent mapping. Another case was a person on an accelerated development path. I do not believe that promotion would have been in the cards without the coaching support. So, from my vantage point, the Penn Coaching Program at CHOP has been a tremendous success. Coaching is very much a part of our leadership development plan and I hope that we can continue the Penn relationship."

Team Business for Team Dynamics Simulation Project (2007~2008)

Collaborator: Lauder Institute-Wharton School
Faculty: Dr. Alan Barstow
Students: Kay Anderson, Vanessa Kraus, Gary Hammell, Deb Dennis, Linda DeLuca
Description: Organizational Dynamics Students served as facilitators and observers in a day-long team project simulation designed for incoming Lauder Institute students. The Lauder Institute is a pioneer in integrating management education with international studies and language and cross-cultural proficiencies. Our students were able to use their Organizational Dynamics skills to contribute to the simulation and gain valuable facilitation experience.

Organizational Diagnosis and Evaluation of Relationships between HR Department and HR Internal Customers (2007)

Collaborator: Veterans Administration Medical Center, Philadelphia, PA
Faculty: Dr. Alan Barstow and Dr. Dana Kaminstein
Students: Ozias Moore, Jess Lienart, Jules Spaeth
Description: The Organizational Dynamics Team conducted a six-month diagnosis project to assist the VAMC in its efforts to develop and sustain more productive relationships between its Human Resources department and other departments within the Medical Center. An appreciative inquiry approach was used to design and carry out twelve individual interviews with Senior Staff and four group interviews (31 participants). The assessment and recommendations were presented to the project microcosm group, the HR department staff, and the Senior Staff of the VAMC.
Return to Top

3401 Walnut Street
Suite 328A
Philadelphia, PA 19104

Campus MapMapQuest

T: 215-898-6967
F: 215-898-8934

dynamics@sas.upenn.edu